Effect on Google Users
When searching in Google for certain keywords or key phrases targeted ads from sponsors
appear on the top of the search engine results page (SERP). The targeted ads are clearly
set apart from the ordinary search results by its blue background and the label Sponsored
Links found on the top right corner of the blue area. They are so labeled so that users not
interested in the advertisers’ products or services will not mistakenly click on the ads.
However according to an article called Accidentally Clicking on Google’s Top Blue Ads,
users still do routinely click on the links by mistake. This usually happens when users
click on the blue space on the right of the links themselves. The blue space supposed by
many to be a non-clickable area, is actually clickable and would lead the user to the
advertiser’s site whose link is nearest to the left of the mouse click.
The accidental clicking of ads has actually been a problem noticed as early as November of
last year and has lead to the coining of a new word - Accidense. In November 27th of last
year TDavid wrote an article entitled “Accidense?”. In his article he noticed that some
Google ads had more white space that was clickable compared to others. Because of the
larger clickable white space of some ads the chance for users of clicking on certain ads by
accident is greater. People soon picked up on the word and started calling the accidental
clicking on Google’s AdSense ads, Accidense. Note then that accidense is a phenomenon that
happens not only on Google’s SERPs but in any of its service - like Gmail - or any website
that has AdSense ads in them.
Effect on Google Users
Accidense is a source of irritation to Google users who have no intention of viewing the
ads. Of course in comparison to pop-up ads the irritation AdSense ads bring pale in
comparison. However, accidense still retracts from user experience and is mostly
unproductive for the user. There may be occasions though wherein the accidental click
brings users to advertising sites they are actually interested in. This should happen quite
often since AdSense ads are targeted ads so that the chance of the user being interested in
its contents is much higher than a user accidentally clicking on the usual static ads. But
that would only be the case if the user sticks around long enough to know what the ad is
actually about before hitting the back button. And since Internet users, especially search
engine users, are usually extremely goal driven then the probability that the user will hit
the back button even before the advertisers’ ad has fully loaded is greater than the chance
that the user will stick around to find out what he had stumbled on accidentally.
Effect on Google AdSense Affiliates and Advertisers
Accidense may be a nuisance to users but is of greater to concern to advertisers. AdSense
is a pay per click advertising program, which means that advertisers have to pay for each
click their ads generate whether it was accidental or deliberate. Accidental clicks
therefore automatically generate profit for both Google and its affiliate website carrying
the ad but most often than not doesn’t translate to profit for the advertisers. People are
therefore asking how much accidense really affects advertisers.
Commercial advertisers would do well to track just how much their AdSense campaign is
benefiting them not only by the amount of clicks they receive. As pointed out in an article
on clicks, “Clicks are not a failsafe method of proving anything. Clicks can be automated.
Clicks can be fraudulent.”, and in accidense’ case clicks can be accidental. If clicks are
therefore not reliable factor in determining the effectiveness of an ad campaign in a pay
per click program, what then would be a good measure of the clicks’ actual productivity? As
Scoble pondered in his tech blog advertisers ought to track their ads effectiveness by the
amount of time the browser stays on their page. A constant stream of very short term visits
- meaning a few seconds - could indicate that accidense is giving them illegitimate traffic
and that they could be paying Google more than the ads are actually worth. On the other
hand, it could also mean that their website just isn’t appealing enough and needs much
improvement. It would also help advertisers track which keywords or key phrases generate
more effective or genuine interest in their site and so could remove irrelevant keywords
and thus lessen the illegitimate traffic and the expense of paying for the clicks that
traffic brings.
Accidental Clicks on your Own Ads
Another issue of concern to advertisers is accidental clicks on their own ads. This is a
serious issue since Google terminates AdSense accounts when they have determined that the
advertiser clicks on their own ads. This is done to prevent fraud of course. However,
accidense does happen and advertisers do click on their own ads especially while working on
their AdSense page. When this happens it is best to relax and just let it go if it happens
only a few times. Google will most probably not terminate an account for a few clicks.
However, if you want to be on the safe side you can email Google and inform them the clicks
were accidental. Preventing this form of accidense by making sure that no AdSense ads run
in your browser, however, makes more sense than simply trying to avoid clicking on the ads
themselves. Here’s a good article on how to Protect Yourself From Clicking Your Ads
Accidentally.
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